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Director, Business Operations
Ada · Toronto, ON · On-site
Posted 2026-03-15·Source: Company Site·$165K - $195K
83% fit
Fit score
83% fit
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Role summary
Own cross-functional operating cadence, OKRs, and executive reporting for commercial org.
Key responsibilities
- Lead planning, forecasting, and cross-functional GTM execution.
- Partner with sales, finance, and CS on reporting and operating cadence.
- Improve systems, workflows, and data quality across revenue motions.
Must-have qualifications
- 10+ years in revenue or commercial operations leadership.
- Experience with CRM, planning tools, and executive reporting.
- Track record improving forecast quality and cross-functional alignment.
Company snapshot
Automation-first customer experience platform scaling globally with enterprise commercial operations.
Industry: CX / AI automation · Size: 501–1,000
HQ: Toronto, ON
Why this role may be attractive
Clear ownership of planning and systems, senior leadership exposure, and a product-led culture with measurable commercial outcomes.